Delivery Details

DELIVERY DETAILS

We send orders via either Royal Mail, APC, DPD or DHL courier.

Standard delivery is approximately 2-3 working days and FREE for the UK on spends over £40. 

Next Working day delivery service is guaranteed delivery on the next day by 4pm providing your order was made prior to 9pm the previous day.  This will require a signature on the receiving end.  Deliveries are made Monday to Friday.

European and International orders are sent via Royal Mail, DPD or DHL couriers, taking between 1 to 10 days to arrive and will require a signature at the receiving end.

 

Standard Delivery (UK) - £3.95

Standard Delivery usually within 2-3 working days within England, Wales or Scotland, from date of dispatch.  We offer free Standard Delivery on any UK order over £40- this is applied at the checkout for you.


Next Working Day Delivery (UK) - £4.95
Express Next working day delivery within England, Wales or Scotland delivered by 4.00pm - Order must be completed by 9pm Monday to Friday for delivery the next working day.  Please note that this service does NOT deliver on a Saturday.


Any next day orders completed by 9pm Friday will be delivered on Monday.
Any next day orders completed after 9pm on Friday will be delivered on Tuesday.


Ireland Next Working Day Delivery (Northern and Republic of Ireland) - £8.00
Express Next working day delivery within Northern and the Republic of Ireland.  Order must be completed by 2.30pm Monday to Friday for delivery the next working day.  Deliveries are made Monday to Friday by DHL.

 

Any next day orders completed by 2.30pm Friday will be delivered on Monday.
Any next day orders completed after 2.30pm on Friday will be delivered on Tuesday.


Guaranteed Saturday Delivery (UK) - £7.50
Guaranteed Saturday delivery within England, Wales or Scotland - Order must be completed by 9pm for delivery on the Saturday and you must ensure that you select the Guaranteed Saturday delivery option at the checkout.

 

Any next day orders completed by 9pm Friday will be delivered on Saturday.
Any next day orders completed after 9pm on Friday will be delivered on the following Saturday.

 

Guaranteed Sunday Delivery (UK) - £7.50
Guaranteed Sunday delivery within England, Wales or Scotland - Order must be completed by 2.30pm for delivery on the Sunday and you must ensure that you select the Guaranteed Sunday delivery option at the checkout.  Delivered by DPD.

Any next day orders completed by 2.30pm Saturday will be delivered on Sunday.

Any next day orders completed after 2.30pm on Satuday will be delivered on the following Sunday.

Republic of Ireland - £3.95

Standard delivery to Republic of Ireland.  Approximately 2 working days service provided by DPD.  Free standard delivery on orders over £50 - this is automatically applied at the checkout for you.


Austria Express Delivery - £8.00

Express delivery to Austria.  DHL Express Delivery - approximately 1-2 working days delivery service. 

Next Day delivery is available to many territories however orders should be placed by 2.30pm GMT for same day dispatch, Monday to Friday.


Austria Standard Delivery - £5.95  

For delivery to Austria.  Delivery by DPD Europe - Approximately 3-4 working days for delivery.  Free standard delivery on orders over £75 - this is automatically applied at the checkout for you.


Australia - £4.50 

For delivery to Australia.  Delivery is by DPD Air Classic - Approximately 3-5 working days service.  Free standard delivery on orders over £75 - this is automatically applied at the checkout for you.


Belgium Express Delivery - £8.00

Express delivery to Belgium.  DHL Express Delivery - approximately 1-2 working days delivery service. 

Next Day delivery is available to many territories however orders should be placed by 2.30pm GMT for same day dispatch, Monday to Friday.


Belgium Standard Delivery - £5.95  

For delivery to Belgium.  Delivery by DPD Europe - Approximately 2-3 working days for delivery.  Free standard delivery on orders over £75 - this is automatically applied at the checkout for you.

 

Canada Express Delivery - £8.00

Express delivery to Canada.  DHL Express Delivery - approximately 2-3 working days delivery service. 

Next Day delivery is available to many territories however orders should be placed by 2.30pm GMT for same day dispatch, Monday to Friday.


Canada Standard Delivery - £5.95  

Delivery to Canada.  Delivery by DPD Air classic - Approximately 3-6 working days for delivery.  Free standard delivery on orders over £75 - this is automatically applied at the checkout for you.


Denmark Express Delivery - £8.00

Express delivery to Denmark.  DHL Express Delivery - approximately 1-2 working days delivery service. 

Next Day delivery is available to many territories however orders should be placed by 2.30pm GMT for same day dispatch, Monday to Friday.


Denmark Standard Delivery - £5.95  

Delivery to Denmark.  Delivery by DPD Europe - Approximately 3-4 working days for delivery.  Free standard delivery on orders over £75 - this is automatically applied at the checkout for you.


Finland Express Delivery - £8.00

Express delivery to Finland.  DHL Express Delivery - approximately 1-2 working days delivery service. 

Next Day delivery is available to many territories however orders should be placed by 2.30pm GMT for same day dispatch, Monday to Friday.


Finland Standard Delivery - £5.95  

Delivery to Finland.  Delivery by DPD Europe - Approximately 4-5 working days for delivery.  Free standard delivery on orders over £75 - this is automatically applied at the checkout for you.


France Express Delivery - £8.00

Express delivery to France.  DHL Express - Approximately 1-2 working days delivery service. Next Day delivery is available to many territories however orders should be placed by 2.30pm GMT for same day dispatch, Monday to Friday.


France Standard Delivery - £5.95 

Delivery to France. DPD Europe delivery - Approximately 2-3 working days.  Free standard delivery on orders over £75 - this is applied automatically at the checkout for you.


Germany Express Delivery - £8.00

Express delivery to Germany.  DHL Express - Approximately 1-2 working days delivery. Next Day delivery is available to many territories however orders should be placed by 2.30pm GMT for same day dispatch, Monday to Friday.


Germany Standard Delivery - £5.95

Delivery to Germany.  DPD Europe - Approximately 2-3 working days delivery.  Free standard delivery on order over £75 - this is applied automatically at the checkout for you.


Greece Express Delivery - £8.00

Express delivery to Greece.  DHL Express Delivery - approximately 1-2 working days delivery service. 

Next Day delivery is available to many territories however orders should be placed by 2.30pm GMT for same day dispatch, Monday to Friday.


Greece Standard Delivery - £5.95  

Delivery to Greece.  Delivery by DPD Europe - Approximately 4-9 working days for delivery.  Free standard delivery on orders over £75 - this is automatically applied at the checkout for you.


Italy Express Delivery - £8.00

Express delivery to Italy.  DHL Express Delivery - approximately 1-2 working days delivery service. 

Next Day delivery is available to many territories however orders should be placed by 2.30pm GMT for same day dispatch, Monday to Friday.


Italy Standard Delivery - £5.95  

Delivery to Italy.  Delivery by DPD Europe - Approximately 3-4 working days for delivery.  Free standard delivery on orders over £75 - this is automatically applied at the checkout for you.


Japan Express Delivery - £8.00

Express delivery to Japan.  DHL Express Delivery - approximately 2-3 working days delivery service. 

Next Day delivery is available to many territories however orders should be placed by 2.30pm GMT for same day dispatch, Monday to Friday.


Netherlands Express Delivery - £8.00

Express delivery to the Netherlands.  DHL Express Delivery - 1-2 working days delivery service.  Next Day delivery is available to many territories however orders should be placed by 2.30pm GMT for same day dispatch, Monday to Friday.


Netherlands Standard Delivery - £5.95 

Delivery to the Netherlands only.  DPD Europe - Approximately 2-4 working days delivery.  Free standard delivery on orders over £75 - this is automatically applied at the checkout for you.


New Zealand Express Delivery - £8.00

Express delivery to New Zealand.  DHL Express Delivery - approximately 4-5 working days delivery service. 

Next Day delivery is available to many territories however orders should be placed by 2.30pm GMT for same day dispatch, Monday to Friday.


Norway Express Delivery - £8.00

Express delivery to Norway.  DHL Express Delivery - approximately 1-2 working days delivery service. 

Next Day delivery is available to many territories however orders should be placed by 2.30pm GMT for same day dispatch, Monday to Friday.


Poland Express Delivery - £8.00

Express delivery to Poland.  DHL Express Delivery - approximately 1-2 working days delivery service. 

Next Day delivery is available to many territories however orders should be placed by 2.30pm GMT for same day dispatch, Monday to Friday.


Poland Standard Delivery - £5.95  

Delivery to Poland.  Delivery by DPD Europe - Approximately 4-5 working days for delivery.  Free standard delivery on orders over £75 - this is automatically applied at the checkout for you.


Portugal Express Delivery - £8.00

Express delivery to Portugal.  DHL Express Delivery - Approximately 1-2 working days delivery service.  Next Day delivery is available to many territories however orders should be placed by 2.30pm GMT for same day dispatch, Monday to Friday.


Portugal Standard Delivery - £5.95 

Delivery to Portugal.  DPD Europe - Approximately 3-4 working days delivery.  Free standard delivery on all orders over £75 - this is automatically applied to the checkout for you.


Russia Standard Delivery - £5.95 

 

Delivery to Russia.  Sent with Royal Mail and delivered by the National Postal Service of Russia - Approximately 3-10 working days delivery.  Free standard delivery on all orders over £75 - this is automatically applied to the checkout for you.


Slovakia Express Delivery - £8.00

Express delivery to Slovakia.  DHL Express Delivery - approximately 1-2 working days delivery service. 

Next Day delivery is available to many territories however orders should be placed by 2.30pm GMT for same day dispatch, Monday to Friday.


Slovakia Standard Delivery - £5.95  

Delivery to Slovakia.  Delivery by DPD Europe - Approximately 3-4 working days for delivery.  Free standard delivery on orders over £75 - this is automatically applied at the checkout for you.


Spain Express Delivery - £8.00

Express delivery to Mainland Spain.  DHL Express - Approximately 1-2 working days delivery service.  Next Day delivery is available to many territories however orders should be placed by 2.30pm GMT for same day dispatch, Monday to Friday.


Spain Standard Delivery - £5.95 

Delivery to Spain.  Mainland Spain delivery by DPD Europe - Approximately 2-4 working days.  For Spanish Isles parcels will be delivered by the local postal service and delivery times will vary.  Free delivery on orders over £75 - this is automatically applied at the checkout for you.


Sweden Express Delivery - £8.00

Express delivery to Sweden.  DHL Express Delivery - approximately 1-2 working days delivery service. 

Next Day delivery is available to many territories however orders should be placed by 2.30pm GMT for same day dispatch, Monday to Friday.


Sweden Standard Delivery - £5.95  

Delivery to Sweden.  Delivery by DPD Europe - Approximately 4-5 working days for delivery.  Free standard delivery on orders over £75 - this is automatically applied at the checkout for you.


Switzerland Express Delivery - £8.00

Express delivery to Switzerland.  DHL Express Delivery - approximately 1-2 working days delivery service. 

Next Day delivery is available to many territories however orders should be placed by 2.30pm GMT for same day dispatch, Monday to Friday.


United Arab Emirates Express Delivery - £8.00

Express delivery to the UAE.  DHL Express Delivery - approximately 2-3 working days delivery service. 

Next Day delivery is available to many territories however orders should be placed by 2.30pm GMT for same day dispatch, Monday to Friday.


USA Express Delivery - £4.50

For USA.  1-3 working days service provided by DHL.  Next Day delivery is available to many territories however orders should be placed by 2.30pm GMT for same day dispatch, Monday to Friday.


Europe - £10.00 

For all other countries within Europe.  Parcels are delivered by your local postal service and will require a signature.  Delivery times will vary depending on your location.


Rest Of World - £15.00
For all other countries outside of Europe.  Parcels will be delivered by your local postal service and will require a signature on delivery.  Delivery times will vary depending on your location.



Transit times indicated above are approximate, dispatch times can vary depending on busy periods and we recommend that you check the basket/checkout page for estimated dispatch and delivery times for your order. 
A signature may be required upon receipt of the goods, if there is no-one available to accept the parcel a calling card will be left for you to re-arrange delivery or collect from your local depot.


Due to courier restrictions Guaranteed Saturday, Sunday and Next Working Day services are not available to some areas of Scotland and the Isles of England and some remote parts of Ireland.  


For your security, first-time orders may only be shipped to the cardholder's billing address or a corporate work address that can be verified. Customers may also be subjected to standard fraud prevention checks.

 

Our office and warehouses process orders between Monday to Friday, 9am to 9pm.

Orders are shipped via DPD, DHL, APC or local Postal Services. In some areas the courier may pass deliveries onto a third party. 

Should an error occur with any part of your order we will of course resolve this issue.  We do ask that you contact us within 2 days of receiving your order, via email to: admin@11degrees.co.uk or telephone 03330030152 to inform us of our error.  Please ensure that you retain all of the packaging from your order and the invoice included within your parcel. Failure to retain the enclosed invoice will result in us not being able to investigate the issue and delay or even prevent us being able to arrange a resolution.